Maison de Misk London is a British perfume atelier dedicated to crafting extrait de parfum with sincerity, precision, and soul. Each scent is composed like architecture — structured, enduring, and designed to move.

All Maison de Misk fragrances are developed and produced in Europe in collaboration with specialist perfumers and laboratories known for their craftsmanship and ethical sourcing.

How can I place an order?

Simply browse our collection and add your chosen fragrance to your cart. Once you proceed to checkout, you can complete your purchase using our secure payment system.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, Amex), PayPal, and selected digital wallets. All transactions are encrypted for your security.

Can I modify or cancel my order after placing it?

We begin processing orders immediately to ensure timely delivery. If you wish to modify or cancel your order, please email info@maison-de-misk.co.uk as soon as possible. While we will do our best to assist, cancellations cannot be guaranteed once your order has been dispatched.

Where do you ship?

We currently ship to the United Kingdom, Europe, North America, and select international destinations. Full details can be found on our Shipping Policy.

How long will delivery take?

UK orders typically arrive within 2–3 business days. International deliveries vary between 5–10 business days depending on location and customs clearance.

How can I track my order?

Once your order is dispatched, you’ll receive a confirmation email with your tracking number and courier link.

Do you deliver to PO boxes or military addresses?

For security and courier policy reasons, we are unable to deliver to PO boxes or military addresses.

What is your return policy?

We offer a 30-day return window for unopened and unused items in their original sealed packaging. For details, please visit our Return & Refund Policy.

How do I request a return?

Contact info@maison-de-misk.co.uk with your order number and reason for return. Once approved, you’ll receive instructions and a return authorisation number (RMA).

Are shipping fees refundable?

Original shipping fees are non-refundable unless the return is due to an error or damaged product.

Are your perfumes cruelty-free?

Yes. Maison de Misk London fragrances are cruelty-free and never tested on animals.

Are your perfumes suitable for sensitive skin?

All formulas comply with IFRA safety standards. However, if you have particularly sensitive skin or known allergies, we recommend testing on a small area before full use.

Do your perfumes contain alcohol?

Yes, like most fine perfumes, our fragrances are composed using high-grade perfumery alcohol that helps with diffusion and longevity.

What concentration are your fragrances?

All Maison de Misk creations are extrait de parfum, offering the highest fragrance concentration for exceptional depth and long wear.

How can I contact Maison de Misk London?

You can reach our customer care team via email at info@maison-de-misk.co.uk. We respond within 1–2 business days, Monday to Friday.

Do you work with influencers or press?

Yes, we occasionally collaborate with creative partners and journalists who share our values. Please contact press@maison-de-misk.co.uk with your credentials.